SAP solutions
for service & maintenance processes

Our people have been integrating solutions for optimizing service and maintenance processes into SAP for over 25 years. We’re always responding to major challenges and getting you ready for the future.

Add value
to your work

At Ideo, we understand that optimizing your service and maintenance processes in SAP is essential to your success. Our people are ready to support you and get the most out of your SAP environment with selected SAP solutions.

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SAP S/4HANA

SAP S/4HANA, SAP’s latest platform, has proven itself a kickstarter for innovation. If you want to transform into an intelligent company that stays ahead of the competition, migrating to this solution is an important step.

SAP Plant Maintenance (SAP PM)

Throughout the lifecycle of an asset, maintenance is an important phase, which requires considerable time. Manage this more easily with SAP Plant Maintenance (PM).

SAP Field Service Management (SAP FSM)

The SAP Field Service Management (FSM) solution focuses on your entire service process: from customer contact to handling service and maintenance orders in the field. Increase efficiency, support technicians to the greatest extent possible, and realize optimal customer experiences.

SAP Service & Asset Manager (SSAM)

SAP Service & Asset Manager
Thanks to the SAP Service & Asset Manager (SSAM) app, you can more easily process service and maintenance jobs. The app, which also works offline, offers your employees all relevant information for implementation and reporting.

SAP Asset Performance Management (SAP APM)

With the SAP Asset Performance Management solution, you map the right balance between your assets’ performance, costs, and risks. Monitor the health of your assets through IoT data and gain more predictive insight using AI techniques. The solution integrates optimally with your EAM system.

SAP BTP: App Development

Build new apps or extend standard SAP apps with SAP BTP. Make processes more user-friendly and efficient. Use the rich suite of capabilities, from pro-code tools to low-code/no-code tools.

SAP BTP: Automation

Automate repetitive tasks. This reduces errors and allows your employees to focus on activities where they can really add value. SAP BTP offers tools for this, such as SAP Build Process Automation.

SAP BTP: Integration

Let systems integrate and collaborate efficiently and insightfully. This is crucial for streamlining processes and solving problems. Think of internal collaboration and integrations with systems of suppliers, partners and customers.

SAP BTP: Data & Analytics

Make decisions based on clean, reliable, clear insightful data. Optimize your processes with the right dashboarding. Think of solutions like Master Data Governance, SAP Analytics Cloud and SAP Datasphere.

SAP BTP: Artificial Intelligence (AI)

Use AI to optimize processes and maximize resources. Think of document analysis or help from Joule, a daily assistant. Reliable answers and good data security are crucial here.

SAP Geographical Enablement Framework (SAP GEF)

With the SAP Geographical Enablement Framework, you add an additional dimension to your data through geometry for more efficient work!

SAP Business Network Asset Collaboration (SAP BNAC)

With the SAP Business Network Asset Collaboration solution, you achieve more efficient collaboration around assets. Manage and share information in close collaboration with other teams, and together achieve better results.

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