Remarkable in service & asset management
Successful collaborations, satisfied partners
We have always believed in our people’s knowledge of technology and complex process optimization. For good reason, as today we can share many great success stories. Want to know more about how we work? Read our customer cases and learn more about the impact our people and SAP solutions make on different sectors.
Thanks to the excellent collaboration within the project team and Ideo's approach, we were able to deliver this project on time, within budget, and with the desired scope.
Ideo implements SAP Field Service Management and Ideo Mobile Forms integrated with S/4HANA Service at the Network Management & Delivery department within Vitens.
The experts at Ideo have launched a successful mobile app together with our technicians and IT colleagues.
Energy company Eneco is furthering its digitization efforts for their service and maintenance process with SAP Service & Asset Manager (SSAM). The implementation of SSAM contributes to the rapid professionalization of the entire service and maintenance process.
The new work order management makes the 180 technicians much more effective and data quality increases.
Ideo implements a new work order management system at Vitens Netbeheer & Levering.
In close collaboration with ERIKS – both key users and IT – Ideo has ensured that the SAP FSM implementation went smoothly and successfully in a short time.
With the use of the SAP FSM field service package, the planning for service activities has become complete and clear. In addition, the mobile app provides technicians with a tool to easily view and register their work.
Short lines, clear agreements, good communication and adjustment ensured that the project was completed on time, within budget and of very good quality.
Optimally deploying Mammoet’s own technicians leads to great customer satisfaction and cost savings.
The aim was not only to replace the old package, but above all to achieve better predictability at the lowest possible costs.
To keep the many installations in top condition, Twence has been striving for predictable and manageable preventive maintenance for years. A good preliminary analysis of the potential risks forms the basis for this. The fact that the old RCMO package had to be replaced was a good reason to reexamine the process together with Ideo.
Together with Ideo's Mobile Quality Management (MQM) maintenance solution, it is possible to handle structured inspections, register maintenance data in the field, and digitize work orders in SAP, all on a mobile platform.
Strukton Rail is the largest full-service provider for rail systems in the Netherlands. Additionally, Strukton Rail operates in Europe, with branches in Belgium, Italy, Germany, Norway, and Sweden. With groundbreaking solutions in the field of rail infrastructure and rolling stock, they ensure a safe and reliable rail system.
The implemented solution is technically, functionally, and architecturally robust, allowing Pidpa's requirements and desires to be excellently met with this proven solution.
With the “Mobile Working” project, Pidpa has ensured that its field service employees from three different departments are equipped with one mobile solution.
The highest standards in safety, reliability, efficiency, and sustainability in scheduling their employees.
Dutch Gasunie finds the ideal solution at Ideo to take the next step in efficient deployment planning.
The inspectors can easily perform inspection tasks with their mobile devices and send the collected inspection data directly back to the SAP back-end system.
Implementation of a paperless inspection process saves Brabant Water 250,000 A4 sheets. This was achieved with SAP MRS planning board and SAP mobile.
In close collaboration with KU Leuven, involving both key users and IT, Ideo ensured that the implementation proceeded smoothly and seamlessly, leveraging their necessary domain expertise.
The planning has become complete and clear with the use of SAP MRS.
They benefit from our SAP expertise
Without our clients and their projects, we would never have become the experts we are today. Below, you can see some of the customers for whom we have optimized processes. We’re not just very happy about that - above all, we’re very proud.