SAP S/4HANA, SAP’s latest platform, has proven itself a kickstarter for innovation. If you want to transform into an intelligent company that stays ahead of the competition, migrating to this solution is an important step.

The SAP Field Service Management (FSM) solution focuses on your entire service process: from customer contact to handling service and maintenance orders in the field. Increase efficiency, support technicians to the greatest extent possible, and realize optimal customer experiences.

SAP Service & Asset Manager
Thanks to the SAP Service & Asset Manager (SSAM) app, you can more easily process service and maintenance jobs. The app, which also works offline, offers your employees all relevant information for implementation and reporting.

With the SAP Business Network Asset Collaboration solution, you achieve more efficient collaboration around assets. Manage and share information in close collaboration with other teams, and together achieve better results.

Using the SAP Business Technology platform, our people connect all the (SAP) applications in your IT landscape. We optimize and personalize these SAP applications through integrations and connections with other systems, extensions to existing functionalities, and custom applications.

Prepare your organization for changes in the future. Manage and optimize your processes and convert data into information and actions.

Provide fast, personalized customer service and increase the efficiency of your service organization. The SAP Service Cloud solution connects customer contacts from different channels. This allows you to create a consistent service experience across every contact channel and realize optimal customer satisfaction.

Increasingly, you are confronted with pressure related to regulations regarding safety and (environmental) standards such as ISO 55000/PAS 55. Stay in control of your asset management, so that you achieve objectives but also remain compliant with legislation.

SAP S/4 Service is the new service backend that can be used during all steps of your service management process.