Success stories | SAP Service & Maintenance

Successful collaborations, satisfied partners

We have always believed in our people’s knowledge of technology and complex process optimization. For good reason, as today we can share many great success stories. Want to know more about how we work? Read our customer cases and learn more about the impact our people and SAP solutions make on different sectors.

Thanks to the excellent collaboration within the project team and Ideo's approach, we were able to deliver this project on time, within budget, and with the desired scope.

Ideo implements SAP Field Service Management and Ideo Mobile Forms integrated with S/4HANA Service at the Network Management & Delivery department within Vitens.

The experts at Ideo have launched a successful mobile app together with our technicians and IT colleagues.

Energy company Eneco is furthering its digitization efforts for their service and maintenance process with SAP Service & Asset Manager (SSAM). The implementation of SSAM contributes to the rapid professionalization of the entire service and maintenance process.

The technicians now have more live communication options, and the quality of administration is increasing.

Kiremko professionalized their international service process with SAP FSM. Work planners, mechanics and customers of Kiremko now benefit from the solution.

The new work order management makes the 180 technicians much more effective and data quality increases.

Ideo implements a new work order management system at Vitens Netbeheer & Levering.

Thanks to the close cooperation, the SAP FSM implementation went smoothly and successfully.

With the field service package SAP FSM, the planning for the service activities has become complete and clear. In addition, the mechanics have a tool with the mobile app to easily view and register their activities.

Clear agreements, good communication and adjustments ensured that the project was completed on time, within budget and with very good quality.

Optimally deploying Mammoet's own technicians leads to great customer satisfaction and cost savings.

The aim was not only to replace the old package, but above all to achieve better predictability at the lowest possible costs.

In order to keep the many installations in top condition, Twence has been striving for predictable and manageable preventive maintenance for years. The fact that the old RCMO package had to be replaced was a good reason to re-examine the process together with Ideo. Read about the SAP ASPM implementation here.

Together with Ideo's Mobile Quality Management (MQM) maintenance solution, it is possible to handle structured inspections, register maintenance data in the field, and digitize work orders in SAP, all on a mobile platform.

Strukton Rail is the largest full-service provider for rail systems in the Netherlands. Additionally, Strukton Rail operates in Europe, with branches in Belgium, Italy, Germany, Norway, and Sweden. With groundbreaking solutions in the field of rail infrastructure and rolling stock, they ensure a safe and reliable rail system.

The implemented solution is technically, functionally, and architecturally robust, allowing Pidpa's requirements and desires to be excellently met with this proven solution.

With the "Mobile Working" project, Pidpa has ensured that its field service employees from three different departments are equipped with one mobile solution.

The highest standards in safety, reliability, efficiency, and sustainability in scheduling their employees.

Dutch Gasunie finds the ideal solution at Ideo to take the next step in efficient deployment planning.